Terms & Conditions
Please read our terms and policies carefully.
Introduction
Sat Aesthetic website is an online platform providing beauty, aesthetic, skin, hair, and wellness industry products and services including machines, tools, consumables, digital resources, training, and business support. By accessing or using this website, you agree to comply with all terms, conditions, and policies stated here. Sat Aesthetic reserves the right to accept or reject any user, order, or request without assigning any reason.
User Eligibility
Use of this website is available only to individuals who can form legally binding contracts under applicable laws of India. Users under 18 years must use the website under supervision of a parent or legal guardian.
User Responsibility
You are responsible for maintaining confidentiality of your account and any activity conducted through it. You agree not to misuse the platform, provide false information, or engage in unlawful activities. Any violation may result in refusal of service.
Communication Policy
All communication, inquiries, orders, and support are handled only via WhatsApp chat. Sat Aesthetic does not provide support via phone calls or unsolicited emails. By contacting us, you agree to receive communication via WhatsApp.
Product Use and Disclaimer
All products are intended for professional use only. Sat Aesthetic acts as a trader and does not manufacture products. We are not responsible for misuse, improper handling, lack of training, or results from any product. Customers must ensure proper knowledge, usage, and compliance with safety guidelines.
Skin and Hair Care Disclaimer
Sat Aesthetic is not responsible for any skin or hair results, reactions, or outcomes. Customers must perform patch tests and consult professionals before use. Wholesale orders only apply for skin and hair care products; single-piece orders may not be available.
Electrical and Machine Policy
Most beauty machines and tools are imported and manufactured outside India, primarily in China. Therefore, no warranty and no guarantee is provided unless specifically stated. Only 7 days replacement support is available for verified manufacturing defects. After this period, repair and parts replacement will be chargeable.
Pricing and Availability
All prices and product availability are subject to change without prior notice. Orders are confirmed only after payment is received. Sat Aesthetic reserves the right to cancel orders due to pricing errors, stock issues, or technical problems.
Payments
Payments can be made via UPI, bank transfer, cards, or other available methods. Cash on Delivery may be available in limited cases. Sat Aesthetic is not responsible for payment gateway errors or transaction failures.
Shipping and Delivery
We offer pan-India and worldwide shipping. Delivery timelines and charges are shared at the time of order. Sat Aesthetic is not responsible for delays caused by courier services, customs, or unforeseen conditions. Customers should not accept damaged or tampered packages.
Cancellation Policy
Orders can be cancelled only before processing. Once shipped or processed, cancellation is not allowed.
Refund and Returns
Returns and refunds are subject to our Refund Policy. Most products are non-returnable unless damaged, defective, or incorrect. Digital products are non-refundable.
Intellectual Property
All content on this website including text, images, branding, documents, and materials is the property of Sat Aesthetic. Unauthorized use, copying, or distribution is strictly prohibited.
Limitation of Liability
Sat Aesthetic shall not be liable for any direct or indirect damages arising from use or misuse of products or services. Users assume full responsibility for outcomes.
Third-Party Services
We may use third-party services for payments, logistics, or support. Sat Aesthetic is not responsible for issues arising from third-party platforms.
Changes to Terms
Sat Aesthetic reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of updated terms.
Governing Law
These terms are governed by the laws of India.
Contact Details
For any queries or support, contact us only via WhatsApp chat.
Business Address:
Sat AestheticVrundavan nagar Katargam
Surat 395004, Gujarat India